Pink Print Store – Returns & Refund Policy

Last updated: May 14, 2026

At Pink Print Store, we value every customer and aim to provide a smooth, reliable, and enjoyable shopping experience. Because we carefully source trending beauty, fashion, and lifestyle products, we understand that sometimes an item may not fully meet your expectations. This policy explains how returns, refunds, and related concerns are handled.

Returns

We accept eligible returns within 14 days of the delivery date.

To qualify for a return:

• The item must be unused, unworn, and in its original condition

• All original packaging, tags, and accessories must be included

• The item must not show signs of use, damage, or alteration

• Proof of purchase or order confirmation is required

Items sent back without prior communication may not be accepted.

Non-Returnable Items

For hygiene, safety, and product integrity reasons, the following items are not eligible for return:

• Opened beauty or cosmetic products

• Used hair products, wigs, lashes, or accessories

• Personal-care items

• Final sale or clearance products

• Gift cards

• Customized or personalized items

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery.

To help us resolve the issue quickly, please include:

• Your order number

• Clear photos of the item received

• Photos of the packaging and shipping label

After review, we may offer:

• A replacement item

• Store credit

• A full or partial refund where applicable

Refund Process

Once your return has been received and inspected, you will be notified regarding the approval status of your refund.

Approved refunds are processed back to the original payment method within 5–10 business days, depending on your financial institution or payment provider.

Please note:

• Original shipping fees are non-refundable unless the error was caused by us

• Refund timing may vary depending on your bank or card provider

• Returns that do not meet our policy requirements may be denied

Exchanges

At this time, direct exchanges may not always be available depending on product availability.

If you would like a different item, we recommend placing a new order once your return request has been approved.

Order Cancellations

Orders may only be canceled within a limited time after purchase.

Once an order has entered processing or shipment preparation, cancellations may no longer be possible.

Return Shipping

Customers are responsible for return shipping costs unless:

• The wrong item was sent

• The item arrived damaged

• The product received is defective

We strongly recommend using a tracked shipping method, as Pink Print Store is not responsible for lost or delayed return packages.

Contact & Support

Customer satisfaction remains important to us. If you have questions regarding your order, shipping, returns, or refunds, please contact us through our official store communication channels.

We appreciate your trust in Pink Print Store and thank you for supporting our growing brand.